Terms and Conditions

Introduction

Welcome to Fortune Arts Pvt Ltd (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website www.fortunearts.com (“Website”), including the purchase of products such as fine arts, paintings, gemstone jewellery, loose gemstones, and any other goods or services offered on our platform. By accessing or using our Website, you agree to be bound by these Terms and Conditions.

If you do not agree with any of these terms, please do not use our services.

1. Eligibility to Use the Website

• You must be at least 18 years of age or the legal age of majority in your jurisdiction to use this Website.
• By using our services, you confirm that you are legally capable of entering into binding contracts.

2. Products and Services

• We offer a variety of products, including but not limited to fine arts, paintings, gemstone jewellery, and loose gemstones.
• All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
• Descriptions, images, and details about products are provided for informational purposes only. While we strive for accuracy, we do not guarantee that product descriptions or content are error-free.

3. Pricing and Payment

• Prices listed on the Website are in Indian Rupees (INR) and may include applicable taxes unless stated otherwise.
• We reserve the right to change prices without notice.
• We accept payment through the following methods:
• Fiat Currency: Major credit cards, debit cards, net banking, and UPI.
• Cryptocurrency: Payments in supported cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), and DGAMT tokens.

3.1 Cryptocurrency Payments

• All cryptocurrency transactions are final and cannot be reversed.
• Cryptocurrency payments will be converted to their corresponding fiat value at the time of the transaction using prevailing market rates.
• Users are responsible for ensuring the accuracy of wallet addresses and payment details when making payments.

4. Order Process

• Orders placed through the Website are subject to acceptance by us.
• We reserve the right to cancel or refuse any order for any reason, including pricing errors or stock unavailability.
• Upon successful payment, you will receive an order confirmation via email.

5. Shipping and Delivery

• Shipping times and fees depend on the location and product.
• We will provide estimated delivery times; however, delays may occur due to unforeseen circumstances.
• Risk of loss and title for products pass to the buyer upon delivery.

6. Returns, Refunds, and Exchanges

• We offer returns and exchanges subject to our Return Policy, which can be found on the Website.
• Cryptocurrency refunds, if applicable, will be processed based on the original fiat value at the time of purchase.

7. Intellectual Property

• All content on the Website, including text, graphics, logos, and images, is the property of Fortune Arts Pvt Ltd and is protected under copyright and trademark laws.
• Users are not permitted to reproduce, distribute, or create derivative works from any content without our written consent.

8. User Conduct

• Users must not:
• Violate any local, state, or international laws.
• Post or transmit harmful, offensive, or defamatory content.
• Attempt to interfere with the Website’s operation or security.

9. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or Website.
• Our liability for any claim related to the purchase of products is limited to the amount paid by you.

10. Force Majeure

We are not responsible for delays or failures in performance due to events beyond our reasonable control, including natural disasters, war, labor strikes, and cyberattacks.

11. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.

12. Governing Law and Dispute Resolution

• These Terms and Conditions are governed by the laws of India.
• Any disputes will be resolved through arbitration in Hyderabad, Telangana, India, in accordance with the Arbitration and Conciliation Act, 1996.

13. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and your continued use of the Website constitutes your acceptance of the updated terms.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Fortune Arts Pvt Ltd
Website: www.fortunearts.com
Email: support@fortunearts.com
Phone: +91 9985966995