Privacy Policy

1. Information We Collect

We collect different types of information when you use our Website or interact with our services. This includes:

1.1 Personal Information

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment details (excluding full payment card numbers or bank information, which are handled by secure payment gateways)

1.2 Non-Personal Information

• IP address
• Browser type and version
• Operating system
• Device information
• Cookies and usage data

1.3 Cryptocurrency Payment Information

• Wallet addresses
• Transaction details (without accessing your private keys)

2. How We Collect Information

We collect information through:

• Direct interactions: Filling forms, creating accounts, or making purchases.
• Automatic data collection: Through cookies, analytics tools, and server logs.
• Third-party sources: Payment gateways or advertising networks.

3. Use of Information

We use the information collected to:

• Process and fulfill your orders, including payment and shipping.
• Respond to your inquiries and provide customer support.
• Improve our Website, products, and services.
• Conduct fraud prevention, security checks, and payment verification.
• Personalize your experience on the Website.
• Comply with legal obligations.

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

• Service Providers: Payment processors, shipping partners, and technical support teams.
• Legal Requirements: If required by law, court order, or government authorities.
• Business Transfers: In case of mergers, acquisitions, or asset sales.
• With Your Consent: Where you have given explicit permission.

5. Cryptocurrency Payment Privacy

We do not store your private keys or sensitive wallet data. For cryptocurrency transactions:

• Wallet addresses and transaction IDs are recorded to confirm payments.
• Due to blockchain transparency, transactions may be publicly visible, but personal identity will not be linked by us.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

• Account Information: Until you delete your account or request data deletion.
• Order Information: As required by tax or legal regulations.

7. Security Measures

We implement industry-standard security measures to protect your data, including:

• Encryption of sensitive information
• Secure payment gateways for transactions
• Regular system monitoring and vulnerability assessments

While we strive to protect your data, no method of transmission over the Internet or storage method is 100% secure. Therefore, we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our Website.

• Necessary Cookies: Essential for website navigation and functionality.
• Performance Cookies: Help us understand how visitors interact with the site.
• Advertising Cookies: Used to display targeted ads.

You can manage cookie preferences through your browser settings.

9. Your Rights

Depending on your location, you may have the following rights concerning your personal data:

• Access: Request a copy of your personal information.
• Correction: Correct any inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal obligations).
• Objection: Object to certain processing activities.
• Data Portability: Request your data in a portable format.

To exercise your rights, contact us at [support@fortunearts.com].

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of such websites. Please review their policies before sharing your information.

11. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If we discover that a minor has provided us with personal data, we will delete it promptly.

12. International Data Transfers

If you are accessing our Website from outside India, be aware that your information may be transferred to and processed in India, where our servers are located.

13. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website constitutes acceptance of the changes.

14. Contact Us

If you have any questions or concerns about this Privacy
Policy, please contact us:

Fortune Arts Pvt Ltd
Website: www.fortunearts.com
Email: support@fortunearts.com
Phone:  +91 9985966995