Fortune Arts & Jewels specializes in three main areas: fine art paintings, handcrafted gemstone jewellery, and loose rare gemstones. Our collection features exquisite art from renowned artists, luxurious gemstone jewellery, and a selection of unique and rare loose gemstones.
Yes, all gemstones offered at Fortune Arts, whether in our jewellery or as loose stones, are ethically sourced and come with certification to guarantee their authenticity and quality.
Absolutely! We offer custom jewellery design services where you can collaborate with our skilled artisans to create a one-of-a-kind piece that matches your vision. You can also choose from our collection of loose gemstones to design your custom piece.
Yes, we offer international shipping for both our paintings and gemstone jewellery. Shipping fees and delivery times may vary depending on the destination. Please contact us for specific details about your location.
We take great care in providing high-resolution images and detailed descriptions of each product on our website. However, if you need additional images or video of any item, feel free to contact us, and we will be happy to provide further details.
Yes, we provide gemstone consultations for both collectors and jewellery buyers. Our experts can help you understand the characteristics of various gemstones, their value, and guide you through selecting the right gemstone for your needs.
We currently operate primarily online. However, if you’re interested in viewing a specific piece in person, please contact us to arrange an appointment at one of our partner galleries or showrooms.
We recommend cleaning your gemstone jewellery regularly using a soft cloth and mild soap and water. Avoid exposing gemstones to harsh chemicals or direct sunlight for extended periods. For specific care instructions based on the type of gemstone, you can refer to our Jewellery Care Guide or contact us for further assistance.
We accept a variety of payment methods, including Visa, Mastercard, PayPal, and other major credit cards. For custom orders or high-value items, we also accept bank transfers.
Yes, all purchases from Fortune Arts come beautifully packaged. If you're buying a gift, we can include a personalized message and offer special gift wrapping upon request.
We want you to be completely satisfied with your purchase. If you’re not happy with your item, we offer a 7-day return policy for most products, provided they are in their original condition. Custom-made items or special orders may not be eligible for return. Please review our full return policy or contact us for more details.
You can reach us via email, phone, or through our website's contact form. For immediate assistance, we also offer live chat support during business hours.
